Online Crisis & Digital Risk Management

Increase probability & impact of online opportunities,
Reduce probability & impact of online threats

Digital risk management

“Online Crisis & Digital Risk Management” has two components: “Advanced risk preparation” and “Digital support during a Crisis”

Advanced online risk preparation

How good will you look if almost every time there is a crisis you say “No problem, we anticipated this and have a plan in place to resolve it” ?

With proper online risk management, there are no longer huge fires to put out everyday. Centaurweb will help identify as many online risks to your brand and online businesses as possible. These will be combined with your anticipated and offline risks to create a comprehensive list. Risk Categorization and Probability-Impact matrix will be developed during Qualitative online risk analysis. Our expert team will assess the reputation risks of various events. We will then suggest specific web-strategies to exploit/enhance the opportunities and avoid/mitigate the threats.

When is the best time to begin Digital risk management? For risk management of any type, there is only one right time = NOW! Once a threat materializes, it is no longer a risk and is called a crisis.

Crisis Management: Digital support

If risks are properly managed, crises are rare. But like Murphy said, “something will always go wrong”. Today, any crisis will quickly become an online brand or reputation crisis due to the real-time propagation that occurs in social media. Even if there are no major negative online stories, still blogs, tweets and discussions can do great damage. Change in entropy of the Internet is always greater than zero! Social media acts like a catalyst.

online crisis management

Even as a crisis breaks, Centaurweb can help carry out the following:

Quickly monitor online brand remarks and sentiment. Manual threat perception and assessment

Attempt to prevent an issue from mushrooming into an online reputation crisis by using every possible online platform

Assess damage control solutions and propose digital protection measures

Communicate with cross-company & PR teams and key stakeholders to ensure that the solutions to the crisis are good for the whole company

Prepare content & responses to criticism

Re-build online brand presence

Get a Free Consultation to find out how we manage risks and crises online

CALL +91-9810684224 or Email sales@centaurweb.com

QUICK QUERY

CLIENTS SPEAK

Luke

Luke Persaud,
Famerush Limited
UK

"We are based in the UK and had employed Centaurweb's services. When first outsourcing our projects abroad & after approaching other companies in India, we had some concerns over communications. But when we came across Centaurweb we felt from the outset that this would not be a problem. Rajiv puts my native English language to shame :) He is always on hand to discuss anything at the drop of a hat, even whilst he was on holiday"

Charlene

Charlene Barber (COO),
OutRankAll
USA

"Rajiv does an excellent job in his position and is an asset to Centaur. He has excellent written and verbal communication skills, is extremely organized, and is always able to follow through to ensure that the job gets done. Rajiv is always willing to offer his assistance and has an excellent rapport. He is a definite asset to Centaur"

Merie Botes

Merie Botes,
Red Jacket Creative,
Australia

Centaurweb has executed several projects for me in the recent past. I would be happy to recommend Rajiv's IT project management skills. He is knowledgeable and manages Centaurweb's team efficiently. He has been outstanding in following through with projects and delivering results even after the projects have been finalized. The communication is easy and timely. I look forward to future work with him

Tim

Tim Bond (Managing Director),
Network Sunday,
United Kingdom

If you need an IT partner to implement functional or design specifications or to increase Google rankings for your website via the latest SEO strategies then look no further than CentaurWeb. Rajiv has many years of experience behind him and is supported by a loyal team who have never once missed a deadline for me. I look forward to future work assignments with Rajiv and would be happy to speak to anyone looking for a more detailed reference

Salt

Joanne Jennings (M. Director),
Salt Advertising Group
Australia

"Centaurweb regularly provides web development services to our company. At all times Rajiv delivers projects on time and to a great standard. We are very impressed with the levels of communication from Rajiv, who keeps us up to date with each project's progress. We would be delighted to recommend Centaurweb to anyone who requires a professional and quality web development service"